FAQ's
Q1. Where does SC Designers ship to?
A: We currently ship all across India ๐ฎ๐ณ โ whether you're in Delhi, Jaipur, or chilling by the beach in Goa, weโve got you covered. For deliveries outside India, please DM us on Instagram @sc__designers!
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Q2. How long does delivery take?
A: Our outfits usually reach you in:
โข 5โ7 working days once dispatched.
โข Dispatch time is 2โ4 business days (from the time of order confirmation).
We'll update you the tracking.
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Q3.Is Cash on Delivery (COD) available?
A: For now, we accept only prepaid orders โ
. Weโre working on bringing Cash on Delivery (COD) soon so shopping with us becomes even easier. Stay tuned!
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Q4. How much does shipping cost?
A: Standard shipping is FREE on prepaid orders above โน299.
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Q5. Can I change my delivery address after placing the order?
A: If your order hasn't been shipped yet, we got you. Just reach out to us quickly via WhatsApp or DM โ weโre pretty responsive ๐
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Q6. What happens if I miss my delivery?
A: No worries! The courier usually attempts delivery 2-3 times. If you still miss it, weโll reach out and help reschedule or sort a solution.
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Q7. Do you deliver on weekends?
A: Yup! Courier timelines vary by city, but in most locations, deliveries can happen on Saturdays and sometimes Sundays too!
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Q8. Is there any exchange fee?
A: Yes, thereโs a small exchange fee of โน99 ๐ซ โ this helps us cover the reverse pickup and reshipping costs. We promise to make your exchange process super smooth and hassle-free!
Please note: Slight variations in print placement, colour, or texture are a natural characteristic of small-batch craftsmanship and are not considered defects. As each garment is thoughtfully crafted, these unique variations are a part of its authenticity and therefore are not eligible for exchange as damaged products.
Q9. Why does the print have slight irregularities?
A: Our garments are thoughtfully crafted in small batches rather than mass-produced. As a result, slight variations in the print or its placement may occur, making every piece uniquely its own. These natural irregularities are a reflection of the craftsmanship behind each garment.
Still got questions? Hit us up on Instagram โ weโre here to help you cutie ๐